Frequently Asked Questions
Everything you need to know about your Arms Of Eve experience.
What materials are used in Arms Of Eve jewelry?
Our pieces are handcrafted using ethically sourced materials, including 14k gold plating, sterling silver, and natural gemstones to ensure quality and longevity.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia, while international orders can take 10-21 business days depending on the destination.
What is your return policy?
We offer a 14-day return window for a store credit or exchange on most items, provided they are in original condition and packaging. Please note that earrings cannot be returned for hygiene reasons.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with water, perfumes, and lotions. Store them in a cool, dry place, preferably in the Arms Of Eve pouch provided.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.
Are your products ethically made?
Sustainability and ethics are at our core. We work closely with artisanal communities across the globe to ensure fair wages and safe working conditions for all makers.